Chapter II
THE ART OF MOVING FORWARD
Progress isn't always about the outcome. Sometimes it's about continuing to move.
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We want you to be confident in your CMM purchase. Returns may be requested within 14 days of delivery.
To be eligible for a return, items must be unworn, unused, and returned in their original condition and packaging. Proof of purchase may be required.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible with your order number and photos of the issue. We will review the order and work to make it right through a replacement or refund when appropriate.
Return Shipping
For standard returns, customers are responsible for return shipping costs. If the return is due to an error by CMM or an item arriving damaged or defective, CMM will cover the appropriate return or replacement costs.
Refunds
Once an approved return is received and inspected, the refund will be issued to the original payment method. Please allow additional time for your bank or card provider to process the refund.
Original shipping charges are non-refundable unless the order arrived damaged, defective, incorrect, or CMM determines otherwise.
Starting a Return
To request a return, contact moe.richard@comcast.net with your order number and reason for the return.
All return requests must be submitted within 14 days of the order being delivered. Returns requested after the 14-day return period may not be accepted.